No, we strictly sell online and at local markets.

Tracking numbers are provided at checkout.

Refund policy
We have a 5-day return policy, which means you have five days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at megan@simplystitchdeddesigns.com. 

We only send return shipping labels if the item is damaged or defective. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We are always growing and expanding and we love creating custom designs. If you are interested in working with us to create a custom design, please reach out. We would love to work with you to create an unforgettable creation of your own!

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Items can be picked up via porch pickup.